UK CAA B1.3 Engineer (AW139)

Salary: £80,000 to £90,000 per annum
Shift pattern: 7 days on, 7 days off (11-hour shifts)

Volantes Technical Recruitment are supporting an aviation organisation with their search for a UK CAA B1.3 Engineer to work on AW139 helicopters.

The Role

You will carry out aircraft maintenance and certification in accordance with approved procedures, helping to keep the AW139 fleet safe and operational. AW139 type training is available for the right candidate, subject to a three-year bond.

Qualifications

• A UK CAA Part-66 B1.3 licence.
• Relevant helicopter maintenance experience.
• An AW139 type rating is desirable; type training may be provided for the right candidate.
• A thorough approach to maintenance, safety and technical documentation.

Salary & Benefits

• £80,000 to £90,000 per annum.
• Statutory pension contributions on qualifying earnings.
• Overtime available.
• 28 days’ annual leave, including bank holidays.
• Christmas shutdown observed, with overtime available.
• Cycle to work scheme with a £4,000 cap.
• Professional development and career progression opportunities.
• Bond transfers may be available for suitable candidates.

Interested?

If you are looking for your next opportunity and meet the requirements above, we would love to hear from you.

Apply now or contact Volantes Technical Recruitment for further details.

Volantes Technical Recruitment is proud to be partnering with our long time UK offshore rotary client in sourcing highly motivated and experienced UKCAA B1.3 Engineers to support ongoing operations in Aberdeen.

These are exciting opportunities to join a dynamic operational team working on the Sikorsky S92, with upcoming transition to the AW189. Type experience on either aircraft is highly desirable.

There are positions available on both the line as well as in base maintenance as well as options in terms of the shift pattern too.

Requirements:

• UK CAA B1.3 Part 66 licence 

• Type rating on S92 and/or AW189 strongly preferred (however engineers without type will be considered with a view to enrolling on the next available course)

• Strong commitment to operational safety, readiness, and team coordination

Apply Now:

To express interest in either position, please submit your CV and a brief cover letter outlining your licence details, relevant type ratings, and availability.

Only shortlisted candidates will be contacted.

UKCAA B1.3 Licensed Aircraft Engineers – Falkland Islands SAR

Permanent | 42 On / 42 Off Rotation

The Opportunity

Volantes Technical Recruitment is supporting a leading UK helicopter operator with the recruitment of UKCAA B1.3 Licensed Aircraft Engineers for their Search and Rescue base at MPA in the Falkland Islands.

This is a great opportunity for an experienced UKCAA B1.3 Engineer to join a well-established SAR operation, working an equal-time roster with excellent time-off, working on S92 and AW189 aircraft in one of the most operationally interesting environments in the world.

Role Overview

Reporting to the Chief Engineer, you'll carry out line and base maintenance in support of the operational SAR flying requirement, including scheduled and unscheduled maintenance, fault diagnosis, rectification, and component changes on the S92A and AW189 fleet.

Location & Roster

• Falkland Islands 
• Equal Time Roster – 42 Days On / 42 Days Off
• Flights, accommodation, Gym,food

Key Responsibilities

• Certification at B1.3 level on S92 (AW189 type rating and/or Goodrich Hoist training would be an advantage)
• Line maintenance, modification, repairs and component changes on S92/AW189 and other aircraft as required
• Ensure all maintenance tasks meet CAA regulatory standards
• Help maintain and improve Company standards
• Ensure maintenance is completed within appropriate time scales to support operational aircraft availability
• Keep the Chief Engineer informed on the maintenance situation
• Marshalling, supervising refuelling activities and ground handling of aircraft
• Mentor trainees where assigned

Person Specification

Essential:

• UKCAA Part 66 B1.3 Licence (essential)
• Ideally 1 or both the S92 or AW189 Rating however the client will consider non rated engineers with a view to enrolling on next available course.
• Proven experience carrying out aircraft maintenance safely, efficiently and effectively
• Ability to work in all weathers and under time pressure
• IT literate – confident with MS Office
• Strong verbal and written communication skills
• Ability to work effectively in a small team
• Flexibility to support a remote operation
• Eligible to work in the Falkland Islands or able to meet Falkland Island work permit requirements

Desirable:

• Goodrich Hoist training / experience
• Working knowledge of ERP systems – SAP / eMX / RAMCO
• Previous SAR or offshore helicopter experience

Compliance & Clearances

The successful candidate will need to comply with local Immigration Policies, Medical Requirements, and Security Clearance Processes to obtain a relevant work permit, if not already a resident in the Falkland Islands. Our client will support this process.

What's On Offer

• Long-term SAR contract with a market-leading operator
• Competitive package – details on application
• 42/42 equal-time roster (approx. 6 months worked per year)
• All travel, accommodation and messing arranged
• Support with work permit and clearance processes
• Genuinely interesting SAR flying environment

To Apply

Please send your CV to Volantes Technical Recruitment. All applications treated in strict confidence.

Service Delivery Manager

We are seeking an experienced and dynamic candidate to provide leadership for the delivery of our clients Civil Helicopter Maintenance Projects with a primary focus on Helicopter Emergency Medical Services (HEMS), Private & Business, and National Resilience (non-NPAS).

The Service Delivery Manager (SDM) for Civil Helicopter Maintenance Projects is one of three new SDM roles responsible for ensuring delivery of base and off-site maintenance contracts to schedule, cost and quality.  Reporting to the Head of Services Delivery (Hd SD), the SDM shall ensure an end-to-end flow from customer contract through to handover of the aircraft back to the customer.

The job holder will facilitate a multi-functional delivery team formed as a matrix organisation, aligning a value stream approach to drive the day-to-day delivery of KPIs defined by the contract and as directed by the Hd SD. 

The service-delivery matrix organisation will comprise personnel from MRO, Materiel Management, CAMO, Customer Support Managers (CSMs), Commercial, Finance, Tech Support, PMO and Aircrew.  The SDM will also be supported by a cost controller and the MRO Production Planning Engineer.

Key Responsibilities

• Operational Performance: Responsible for end-to-end delivery performance (schedule, cost and quality) of each maintenance contract plus any ad-hoc arisings.  In a change from previous methods, the SDM will monitor and control hours and schedule versus an agreed baseline for the maintenance input using live data metrics that are to become an integral part of the daily and weekly operational routines. In the detail, this will require the SDM to perform the following tasks:

  • Manage the production and updates (re-baselining) of project-level budgets (hours and materials) for each aircraft maintenance input.  

  • Manage the allocation of budget manhours, commitments and forecasts to maintenance-module level.

  • Daily progress monitoring and problem solving.

• Supporting the Cost Controller production of cost reports, dashboard updates and metrics.

• In conjunction with the Cost Controller, maintain strong coordination with all departments to ensure all costs are accurately booked, allocated and in line with contract performance requirements.

• Manage requirements for additional and emergent work (defects) to ensure appropriate costs are captured for invoicing to the Customer.

• Cross-Functional Integration & Synchronisation:  Ensure seamless cross-functional integration, synchronisation and collaboration among each function represented within the Delivery Team.

• Regular Operational Reviews:  Perform daily progress reviews with the Delivery Team to monitor and control progress against the contracted performance, identify bottlenecks/issues and ensure appropriate actions are taken or escalated to ensure prompt resolution.  These meetings will adopt the Safety, Quality, Cost, Delivery, People (SQCDP).

• Routine Reporting:  In conjunction with the Cost Controller, conduct analysis and continuous SQCDP reporting on work in progress (WIP) of the overall delivery programme and for each more-detailed aircraft project, including KPIs, CPI/SPI and other metrics as defined by Hd SD.  

• Historic Data:  Compilation of a data pool from completed projects for the retrospective analysis of performance/cost issues, recurring trends and satisfaction of contracted requirements.  Focus on improving charge-out rates to increase profitability and competitiveness, and supporting future bid development.

• Customer Reporting:  Liaison with the CSM to maintain dialogue with the Customer, producing customer reports in line with contractual agreements, supported by conference calls and in-person visits as required.  

• Process Optimisation & Efficiency:  Drive continuous improvement initiatives within the scope of the Delivery Team, identifying opportunities to improve customer satisfaction as well as internal adherence to contract performance metrics.  Implement lean methodologies/analyses to identify and implement time and cost savings opportunities to maximise value-added and minimise non-value-added business practices.

Required Knowledge and Skills

• Successful operations management experience.

• Strong understanding of support contracts, MRO (Maintenance, Repair, and Overhaul) operations, and/or complex project delivery.

• Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate at all levels.

• Ability to manage complex projects and multiple priorities simultaneously.

• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

• Proficiency in operational excellence methodologies (e.g., Lean, Six Sigma) is highly desirable.

• Sound commercial acumen and experience with budget management.

• Knowledge of aviation regulations and safety standards is highly advantageous.

Education, Qualifications or Training

Essential

• Extensive experience with technical and/or commercial roles within the aerospace industry.
  and/or

• Bachelor's degree in Engineering, Operations Management, Business Administration, or a related field; a Master's degree.

Desirable

• Specific experience relating to the management of Airbus helicopter customers and/or support & services.

• Direct experience of HEMS/Private programme delivery, either in the capacity as a senior officer or through commercial collaboration at the same level.

Additional Requirements

• Results-oriented and committed to continuous improvement.

• Highly organised and meticulous with attention to detail.

• Resilient and adaptable in a fast-paced and demanding environment.

• Collaborative team player with strong relationship-building skills and able to work in an international environment.

This position is subject to National Security Vetting. Candidates must be able to obtain SC clearance, which generally requires having lived in the UK for the last five years. All successful applicants will also undergo a mandatory BPSS check. 

Applicants must meet any/all requirements of Export Compliance Regulations.

All candidates must possess the current, legal right to work in the United Kingdom. 

Interested?

If you are looking for your next opportunity and meet the requirements above, we would love to hear from you.

Apply now or contact Volantes Technical Recruitment for further details.

Customer Support Manager

Volantes Recruitment are looking for a Customer Support Manager (CSM) to be responsible for the end-to-end management of all customer-facing Support & Services activities for civil customers/operators of our client products within the UK, Ireland, Isle of Man, and the Channel Islands.

The core objective of the CSM position is to ensure the delivery of customer service excellence through proactive management and timely fulfillment of complex customer requirements and  daily interactions relating to Support & Services (S&S) activities. The CSM plays a critical role coordinating, facilitating and ensuring collaboration across all business functions within this clients organisation to support the Senior Sales Operations Manager in the execution of strategic Customer Support initiatives to drive business growth, revenue, and long-term customer loyalty.

Key Responsibilities 

I:  Customer Relationship & Account Management (Front Office)

• Serve as the primary strategic relationship manager and single point of contact (SPOC) for a defined portfolio of internal and/or external customers (UK & Ireland based) to oversee all customer support activities, customer requirements and ad-hoc support requests as necessary.

• Proactively engage with all customers through a regular visit routine to build and maintain robust, long-term relationships, capture market intelligence, and strategically promote the clients support and services (S&S) capabilities.

• Act as the customer advocate within the organisation to collate and share customer feedback and requests with relevant internal stakeholders and back-office support teams.

• Ensure monitoring of cost control by collaborating closely with Finance, Commercial and Service Delivery teams to proactively manage and drive complex customer invoicing and account disputes through to rapid resolution.

II. Customer Support Delivery & Co-ordination

• Own and lead the end-to-end delivery of customer support for all Support & Services (S&S) activities, managing requests from initial enquiry through to completion or closure by engaging with all business functions as necessary.

• Maintain continuous, transparent communication with customers for the planning and execution of maintenance activities and AOG (Aircraft on ground) events through collaboration with MRO and Delivery Teams as necessary. 

• Organise, lead, and take full ownership of customer meetings as required under the terms of customer contract KPI’s or as deemed necessary for specific customer topics.  Ensure all associated actions and follow-up tasks are diligently executed in line with customer expectations and timescales.

III. Strategic Growth & Business Development

• Drive high levels of customer satisfaction and confidence through proactive engagement and deep understanding of customer priorities and operational requirements to enable and secure future business growth.

• Play an active and collaborative role within the Airbus Clear & Efficient Front Office (CEFO) process forming a close alliance with  Sales Managers (SM’s) in order to identify, promote, and drive new Support & Services (S&S) business opportunities. 

• Manage customer requests and new business opportunities within the organisation CRM tool (Salesforce), working collaboratively with Front Office teams and key stakeholders to progress and close opportunities within defined timescales.

• Ensure alignment between Customer Support and Sales from opportunity phase through to completion and delivery of new aircraft acquisitions to ensure smooth entry into service and comprehensive capture of all in-service requirements for seamless customer operations.

• Lead the delivery of commercial offers for Support & Services (S&S) activities to customers following close collaboration with Commercial teams and other key stakeholders across the organisation as necessary. 

IV. Quality, Process, & Continuous Improvement

• Oversee and execute the Customer Satisfaction Management process via the Airbus CX Platform Tool, including raising customer satisfaction surveys, analysis of survey responses and dissatisfaction, and pro-active management of any associated action plans and resolutions required.

• Ensure the timely and effective resolution of all customer requests and complaints through a unified, collaborative approach across the organisation, escalating critical issues to the Senior Sales Operations Manager as necessary.

• Actively contribute to the organisation Transformation program as necessary, supporting the deployment of process and operational improvement initiatives that align with the organisations objectives and Top Company Objectives (TCOs).

Knowledge and Skills

Essential

• Working knowledge of Part 145 and Part CAMO regulations

• Strong understanding of Aviation and Helicopter Operations

• Strong communication, negotiation and relationship management

• Ability to work cross-functionally and collaborate with internal and external stakeholders at all levels

• Attention to detail and ability to think “outside the box” to find solutions

• Ability to work in a highly demanding, fast paced operational role, often working to    deadlines (internal or customer driven)

• Ability to drive and manage complex situations with both internal and external stakeholders

• Ability to host high level, strategic customer meetings and present to multiple stakeholders

Education, Qualifications or Training

Essential

• Extensive experience in the aerospace industry; preferably Account Management /Customer Support,  Service Delivery, Operations or Technical/MRO. 

Desirable

• Experience  managing a range of customer profiles

• Bachelor or Master Degree level qualification in an aerospace, maintenance or management discipline

The successful candidate will also have:

• A fundamental requirement to be successful in this role is the ability to listen to customers, identifying and understanding their problems with a view to formulating and driving sustainable solutions 

• Excellent organisational skills and time management.

• Well-developed interpersonal skills and an excellent communicator at all levels.

• Flexible to working requirements and the ability to rapidly adapt to changing situations, priorities and demands.

• Flexibility to react positively to customer requirements efficiently and effectively.

• Highly presentable at all times.

Additional Requirements

This position is subject to National Security Vetting. Candidates must be able to obtain SC clearance, which generally requires having lived in the UK for the last five years. All successful applicants will also undergo a mandatory BPSS check. 

Applicants must meet any/all requirements of Export Compliance Regulations.

All candidates must possess the current, legal right to work in the United Kingdom. This client will not be able to offer sponsorship for any employment Visa's.

Interested?

If you are looking for your next opportunity and meet the requirements above, we would love to hear from you.

Apply now or contact Volantes Technical Recruitment for further details.

Avionic Manager - Base Maintenance

We are looking for an Avionic Manager, to be responsible for the certification of maintenance and repairs on a variety of rotorcraft. You'll play a crucial role in ensuring the safe, continued operation of our aircraft through:

• Management of staff adherence to standards and expectations of policy and engineering practice

• Assist with production planning 

• Supervision of battery workshop and other component work as endorsed by the company approvals

• Liaison with Part 21 functions 

• Inspection and issuance of Form 1’s 

• Providing technical support to regional engineers and customers 

• Management of MGS and other associated maintenance softwares

Knowledge and Skills

• Essential: Part 66 B2 and C licence with type ratings of EC135,H135,EC145,H145 minimum. H160 and single group desirable. 

• Knowledge & Skills: Expertise in engine and airframe systems, strong UK CAA regulatory knowledge, and excellent communication skills.

• Passion for Excellence: Ability to work as part of a team with a keen eye for detail.

Education, Qualifications or Training

Essential

• Part 66 B2 Licence with C certifying privileges. 

Desirable

• Degree level qualification in an aircraft maintenance related topic.

About you 

• Excellent organisational skills and time management.

• Very good leadership and team building ability.

• Well-developed interpersonal skills, and an excellent communicator at all levels.

• Flexible to working requirements and the ability to rapidly adapt to changing situations.

• Highly presentable at all times.

Additional requirements 

• Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance.

• Applicants must meet any/all requirements of Export Compliance Regulations.

The Reward

In joining this organisation, you will play a critical part in delivering the most efficient helicopters for its customers, who serve, protect, save lives and carry passengers in demanding environments.  On top of your competitive base salary, you will have access to the following benefits below via our clients salary sacrifice schemes:

• Private Medical Insurance (Bupa) – single cover for employees paid by the company

• Pension: Employees are auto-enrolled into the Retirement Fund. Initially, the client contributes 6%, employee 4% basic

• Share Incentive Plan and ESOP. Annual share schemes at company discretion. 

• Success Share, Discretionary Group bonus scheme (conditions apply)

• Bikes to Work (up to £3,000) (employee purchase scheme) 

• Technology ( employee purchase scheme) 

• Mydrive (employee car purchase scheme)

• Den-Plan (employee purchase scheme)

• Health-care Cash Scheme

• Personal Accident Insurance (employee purchase scheme) 

• Health Assessments

• Travel Insurance

• Shopping vouchers/discounts

• Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney)

Interested?

If you are looking for your next opportunity and meet the requirements above, we would love to hear from you.

Apply now or contact Volantes Technical Recruitment for further details.

B1.3 Licensed Engineer (7 on 7 off)

Volantes Recruitment are supporting the world's largest helicopter manufacturer with their search for a B1.3 Licensed Engineer to join their team in Oxford.

The Opportunity 

• Accomplishment of Maintenance inspections and repairs as directed by Maintenance Supervisors.  This is a certifying role that requires a Part 66 License in B1.3 (Turbine Rotorcraft). The ability to work as part of a team, but also independently is essential. You are expected to work to high standards to ensure the continued safe operation of aircraft

• Although based at Oxford, this is principally a line role that requires the engineer to have a high degree of mobility. A van will be supplied and deployment to customer locations to carry out line maintenance and defect rectification will be a daily requirement when on shift.

• A good working knowledge of UK CAA regulations most importantly Part 145, Part M and UK ANO requirements is essential.

• Completion of maintenance, including airframe structure, power plant and mechanical and electrical systems.  Replacement of avionic line replaceable units, requiring simple tests to prove their serviceability.

• Supervision of maintenance fitters and the certification of their work.

• Also required to assist in day to day running of Hangar, including aircraft movement and general housekeeping responsibilities.

Knowledge and Skills

Essential

• Thorough knowledge of engine and airframe systems and specialised test equipment.

• Ability to fault find and troubleshoot independently or as part of a team

• Understanding of Airbus Helicopters products and documentation

• Ability to work as part of a team and on own initiative

• Flexible to the requirements of the company and needs of the customer

Desirable

• Exposure to multiple operational environments

Education, Qualifications or Training

Essential

• Part 66 B1.3 Licence

• Knowledge of Airbus Helicopters products

• Clean UK driving licence

Desirable

• Type ratings on AS350,EC130,EC135,H135,EC145,H145,H160.

Additional Requirements

• It is essential to have the ability to relate readily to potential customers and to be highly persuasive in advocating the advantages of company products.

• A fundamental requirement to be successful in this role is the ability to listen to customers, identifying and understanding their problems with a view to formulating and driving sustainable solutions.

• Well-developed interpersonal skills, and an excellent communicator at all levels.

• Highly presentable at all times, and ability to maintain professional standards.

• Flexibility to react positively to customer requirements efficiently.

• This position is subject to National Security Vetting. Candidates must be able to obtain SC clearance, which generally requires having lived in the UK for the last five years. All successful applicants will also undergo a mandatory BPSS check. 

• Applicants must meet any/all requirements of Export Compliance Regulations.

• All candidates must possess the current, legal right to work in the United Kingdom. This client will not be able to offer sponsorship for any employment Visa's.

Interested?

If you are looking for your next opportunity and meet the requirements above, we would love to hear from you.

Apply now or contact Volantes Technical Recruitment for further details.

B2 Licensed Engineer (7 on 7off)

Volantes Recruitment are supporting the world's largest helicopter manufacturer with their search for a B2 Licensed Engineer to join their team in Oxford.

The Opportunity 

• Accomplish maintenance inspections and rectifications on electrical and avionics systems.

• Use specialised test equipment to ensure the continued safe operation of the aircraft.

• A CAA Part 66 B2 License is preferred.

• Although based at Oxford, this is principally a line role that requires the engineer to have a high degree of mobility. A van will be supplied and deployment to customer locations to carry out line maintenance and defect rectification will be a daily requirement when on shift.

• A good working knowledge of UK CAA regulations most importantly Part 145, Part M and UK ANO requirements is essential.

• Completion of maintenance, including airframe structure, power plant and mechanical and electrical systems.  Replacement of avionic line replaceable units, requiring simple tests to prove their serviceability.

• Supervision of maintenance fitters and the certification of their work.

• Also required to assist in day to day running of Hangar, including aircraft movement and general housekeeping responsibilities.

Knowledge and Skills

Essential

• Thorough knowledge of engine and airframe systems and specialised test equipment.

• Ability to fault find and troubleshoot independently or as part of a team

• Understanding of Airbus Helicopters products and documentation

• Ability to work as part of a team and on own initiative

• Flexible to the requirements of the company and needs of the customer

Desirable

• Exposure to multiple operational environments

Education, Qualifications or Training

Essential

• UK CAA - Part 66 B2 Licence

• Knowledge of Airbus Helicopters products

• Clean UK driving licence

Desirable

• Type ratings on AS350,EC130,EC135,H135,EC145,H145,H160.

Additional requirements

• It is essential to have the ability to relate readily to potential customers and to be highly persuasive in advocating the advantages of company products.

• A fundamental requirement to be successful in this role is the ability to listen to customers, identifying and understanding their problems with a view to formulating and driving sustainable solutions.

• Well-developed interpersonal skills, and an excellent communicator at all levels.

• Highly presentable at all times, and ability to maintain professional standards.

• Flexibility to react positively to customer requirements efficiently.

• This position is subject to National Security Vetting. Candidates must be able to obtain SC clearance, which generally requires having lived in the UK for the last five years. All successful applicants will also undergo a mandatory BPSS check. 

• Applicants must meet any/all requirements of Export Compliance Regulations.

• All candidates must possess the current, legal right to work in the United Kingdom. The client will not be able to offer sponsorship for any employment Visa's.

Interested?

If you are looking for your next opportunity and meet the requirements above, we would love to hear from you.

Apply now or contact Volantes Technical Recruitment for further details.

Refueller Handler

We are looking for an Aircraft Refueller/Handler to be responsible for ensuring that the aircraft fleet is positioned and appropriately fuelled to schedule in support of Flight Operations and Base Maintenance activities.

Main Responsibilities 

• To handle and refuel aircraft in accordance with JIG regulations and compliance with Health and Safety regulations and security requirements, including Rotors Running Refuels.

• To ensure Health and Safety is maintained and respected at all times including internal policy.

• Supplying fuel to aircraft by tanker vehicles and ensuring that the correct quantity of fuel is delivered.

• Operating in accordance with JIG, IATA, Airport, Health & Safety, HM Customs and ASIG regulations and procedures.

• Conducting vehicle checks by carrying out the designated quality control procedures. Identifying any defects found and reporting accordingly.

• Reporting any incidents and providing reports as required.

Experience

Essential

• Aircraft re-fuelling experience.

• Aircraft handling experience

• Health and safety awareness and respect is essential.

• Experience of supporting busy Flight Operations.

Desirable

• Helicopter re-fuelling experience, including rotors running.

Knowledge and Skills

Essential

• Up to date knowledge of H&S appropriate to HAZMAT, Helicopter Operations and active airfields.

• High level of numeracy and literacy skills required.

• Strong work ethic and team working skills.

• Excellent communication skills.

Desirable

• Knowledge of UK Military Aviation and UK MFTS

Education, Qualifications, and Training

Essential

• Valid driving licence with LGV C+E and ADR (Class 3 in tanks) and DQC (CPC)

Desirable

• Digital Tachograph Driver Card.

Additional Requirements

• Required to work shifts as part of normal working pattern.

• Occasional Travel required to work at Shawbury site, Shropshire, if operationally required.

Interested?

If you are looking for your next opportunity and meet the requirements above, we would love to hear from you.

Apply now or contact Volantes Technical Recruitment for further details.