Job Title: - Head of Crew Training
Reports to: Director of Flight Operations (DFO)/ CEO and Accountable Manager
Location: Ireland HQ
Job Purpose
As the Head of Crew Training you will hold a pivotal role in providing strategic guidance,
leadership, and expertise to the training division. Your principal responsibilities will include providing
strategic direction and leadership within Crew Training, ensuring alignment with company goals and
industry standards.
You will act as the Nominated Person for Crew Training, with direct access to the accountable manager
regarding aviation regulations. Additionally, you will oversee and manage comprehensive training
programmes for crew members to enhance their competency and proficiency. Ensuring compliance
with Irish and EASA regulations, as well as IOSA SARPS, is crucial to maintaining safety standards and
regulatory requirements.
Your role also encompasses managing the performance, motivation, and well-being of all direct reports within the department.
Additionally, you'll oversee departmental costs in alignment with the defined budget, ensuring efficient
resource allocation.
Based at our clients Dublin headquarters, you'll have hybrid remote working options, balancing productivity,
and flexibility for effective collaboration. This setup supports a cohesive and high-performing crew
operations team.
Duties and Responsibilities
• Oversee the flight crew onboarding and training processes, ensuring the availability of a highly
competent and qualified team.
• Present training inputs in the development and implementation of operational and emergency
procedures, ensuring that crews are effectively trained.
• Maintain a comprehensive understanding of the Boeing 737 aircraft systems, operations, and
performance characteristics, ensuring crew members are adequately trained.
• Develop and implement comprehensive crew training programs in accordance with EASA
regulations, IOSA standards, company policies, and industry best practices.
• Ensure that training programs are designed to meet the specific needs of different crew positions,
including pilots, cabin crew, and other relevant personnel.
• Ensure that flight crew members receive thorough and regular training, recurrent checks, and
assessments in accordance with regulatory requirements and industry best practice.
• Collaborate with relevant departments, such as, Safety, Compliance and HR, to identify training
needs and create training plans accordingly.
• Manage the delivery of crew training programs, including scheduling, logistics, and resource
allocation.
• Conduct periodic assessments and evaluations to measure the effectiveness and efficiency of
training programs, adjusting as necessary.
• Stay updated with the latest developments in aviation regulations, technological
advancements, and industry trends to ensure training programs remain current and relevant.
• Stay informed about industry developments, regulatory changes, and best practices in aviation
to enhance knowledge and provide strategic recommendations to improve training.
• Ensure the provision of Training documentation to the administration of crew training records,
ensuring accuracy, completeness, and compliance with regulatory requirements.
• Provide guidance and support to crew members during their training, addressing any questions,
concerns, or issues that may arise.
• Foster a culture of continuous learning and improvement by promoting professional
development opportunities for crew members.
• Collaborate with external training providers and maintain relationships with relevant industry
organisations to leverage resources and stay informed of best practices.
• Establish effective communication channels with relevant internal departments, external
stakeholders, and regulatory authorities, representing FLY4 Airlines professionally and fostering
collaborative relationships.
• Responsibility for the implementation of the department-related Safety Management System
(SMS) under the provisions and supervision of the Safety Team regarding:
o Conduct of the department-related SMS.
o Maintaining department-related SMS-reporting database – assessing incoming reports,
conducting risk assessments, analysing trends, collecting, and setting up statistical data
for SAG, SRG, the Head Safety, Security & Compliance, and Accountable Manager.
o Supervision of the safety trends and risk within the department and reporting to SAG and
the Head of Safety, Security & Compliance.
o Proposing changes to safety policies to the Head of Safety, Security & Compliance.
o Collaborate with the Safety, Security & Compliance team to effectively distribute Safety
Management System (SMS) information throughout the company.
Health and Safety
• Maintain a safe and healthy work environment by complying with all Company standards and
adhering to legal regulations.
• Be aware of personal health and safety and the health and safety of others at work.
Environment and Sustainability
• Minimise our environmental impact by complying with all Company standards and adhering to
regulatory requirements.
• Be mindful of the impact our operations and your actions may have on the environment and be
proactive in identifying ways that we can improve.
Emergency Response
• Maintain knowledge of the emergency response programme policies, processes, and
procedures, as defined by the Emergency Response Procedures. Be prepared to respond in a
crisis as an ERP representative, if required by the role.
Essential Skills, Qualifications and Experience
• Hold a valid EASA Part-FCL pilot license with TRI-Base training qualification on B737 or equivalent,
eligible for flight crew training positions, or relevant qualifications for other crew training positions.
• Extensive experience in aviation, with a significant portion in management functions of crew
training.
• Comprehensive knowledge of EASA regulations, including Part-FCL and Air OPS covering all
Annexes to the EU 965/2012 regulation, the related Certification Specifications (CSs), AMC, and
GM, pertaining to crew training and competence as well as relevant parts of the IOSA standards
& recommended practices.
• Fluency in English both written and spoken is essential (ICAO Level 5/6). Knowledge of other
languages (advantageous).
• Strong understanding of instructional design principles, adult learning theory, and training
methodologies.
• Proven ability to develop, implement, and evaluate effective training programs in a dynamic
and fast-paced environment.
• Strong leadership and management skills, with the ability to inspire and motivate flight crew
members to achieve high performance standards.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with
diverse teams, regulatory authorities, and external stakeholders.
• Strong organisational and project management abilities, with the capacity to prioritise tasks and
manage multiple deadlines simultaneously.
• Attention to detail and a commitment to maintaining high standards of accuracy and
compliance.
• Proficiency in using and administering computer-based training systems and other relevant
software applications.
• Demonstrated commitment to safety, professionalism, and continuous improvement.
• Required is proven relevant leadership experience as Nominated Person Crew Training (NPCT),
including the successful establishment, approval, and operational management of an ATO
and/or CCTO within the European regulatory environment.
• Must hold an unrestricted TRI qualification on the Boeing 737 type and demonstrate extensive
experience in line training.
Desirable Skills, Qualifications and Experience
• 10 years of experience in aviation.
• Certified training in SMS, train the trainer, Air Operations Regulation and Flight Crew training &
qualification (advantageous).
• Able to demonstrate excellent commercial awareness.
• Confident, approachable, and enthusiastic.
• Proactive and self-motivated individual with a strong work ethic.
• Team player with the ability to work autonomously.
• Flexibility to travel and work outside of normal hours, when required. Travel is required to attend
meetings, training sessions, and other company-related activities. The role may also require
working irregular hours including weekends and bank holidays to accommodate operational
requirements and emergencies.